Help with counting methods, Health permissions, Apple Watch, and restoring purchases.
SitUp support is available at nine@bigbeefit.com. No account is required to use the app or ask for help.
Four ways to count sit-ups: Camera AI watches sit-up motion through the front camera and counts on-device; iPhone motion sensors count from the phone; the Apple Watch can count from your wrist; and manual entry lets you tap each rep.
When you use camera counting, the front camera watches sit-up motion only to increment the rep count. Frames are processed on your device. The app does not record video, does not save camera frames, and does not upload them.
Apple Health (HealthKit) is optional. SitUp only writes sit-up workouts to Apple Health; it does not read any Health data. Change or revoke access in iOS Settings → Privacy & Security → Health, or in the Health app under your profile → Privacy → Apps. Samples already written stay in Health until you delete them there.
The Watch app can count from your wrist with motion sensors (watchOS 10+). Watch data syncs between Apple Watch and iPhone via WatchConnectivity directly between the devices — not through a BigBeeFit server. The Home Screen widget reads today's count via an on-device App Group.
Monthly and yearly subscriptions are billed by Apple. After a reinstall or on a new device, open SitUp while signed into the same Apple ID and use Restore Purchases. Deleting the app does not cancel a subscription — manage or cancel in iOS Settings → Apple ID → Subscriptions.
For a counting issue, Health permission question, purchase restore, or privacy request, email nine@bigbeefit.com. Include the app version, iOS version, and a short description of what happened. Do not send Apple ID passwords or raw Health exports.
Email nine@bigbeefit.comEmail SitUp support and we will reply with the right context.