Practical help for minute exchange, Screen Time authorization, subscriptions, and on-device diagnostics.
CounterUps Plus support is available at nine@bigbeefit.com. No account is required to use the app or ask for help.
Launch CounterUps Plus, try one exercise, then grant Screen Time authorization if you want locking. In the system picker, choose the apps you want to restrict. Complete a set, redeem minutes from the result screen, and those apps unlock for a limited window.
Push-ups, squats, and sit-ups use the camera and on-device Vision pose recognition. Plank and jumping jack are premium automatic exercises. Pull-ups are counted manually and do not open the camera. Frames used for recognition are processed on the device and are not uploaded.
Locking uses Apple Family Controls on the individual path. You restrict only your own device. The app receives opaque tokens and cannot read the names of the apps you selected. Deny or revoke authorization anytime in iOS Settings > Screen Time; the app still works as an exercise counter and video tool.
Credits are earned by completing real exercises. Redeem them for a timed unlock window. Once time is up, iOS automatically re-applies the shield. (Please note: system background schedules may take a few moments to activate, as iOS schedules are not split-second alarms.)
Free users get push-ups, squats, and sit-ups plus the full locking loop. Premium unlocks advanced exercise recognition only — plank, jumping jack, and pull-up. Screen Time features are identical for free and paid users. Purchases are billed by Apple as monthly, yearly (with a 7-day trial for eligible new subscribers), or a lifetime unlock. After reinstall, use Restore Purchases while signed into the same Apple ID.
Settings can clear workout history, videos stored in the app, and the credit ledger on this device. Videos you already saved to Photos must be deleted there. Uninstalling the app removes remaining local data. App Store purchases stay with Apple.
For a bug, purchase question, privacy request, or product suggestion, email nine@bigbeefit.com. Include your iOS version and a short description of what happened. Do not send workout videos or other sensitive recordings.
Email nine@bigbeefit.comEmail support with your iOS version and a short description. Attach diagnostics or other materials only if you choose to.