BigBeeFitFitness apps
Moroa · Support

Moroa Support

Practical help for the 7-day Move / Eat / Sleep review, Apple Health, and on-device answers.

Direct support

Moroa support is available at nine@bigbeefit.com. No account is required to use the app or ask for help.

Getting started

After a short setup, Moroa shows a 7-day view of Move, Eat, and Sleep, then highlights one thing worth attention. You can connect Apple Health, set a sleep goal, and optionally answer a few eating questions. No account is required.

Can I use Moroa without Apple Watch?

Yes. Moroa is built to work on iPhone alone. A Watch can add exercise minutes, richer sleep samples, and resting heart rate. Without a Watch, activity may fall back to steps, sleep may show time in bed, and rest-and-recovery is often Unknown.

Why does Moroa show “Unknown”?

Unknown (信息不足) means Moroa does not have enough information to judge that item — for example too few days of Health data, Health access turned off, or an eating or sleep question not answered yet. Missing data is not treated as bad. Use Quick update on the home screen to fill in what you can.

How do I change my sleep goal?

Open Settings in Moroa and change Sleep goal. The range is 5–10 hours in 0.5-hour steps (default 7 hours). The 7-day sleep-duration judgment updates as soon as you change it. Language and units follow the system.

How do I revoke Health access?

In Moroa Settings, open Health data to jump to this app’s page in iOS Settings, or manage access in Health → Data Access & Devices. After you revoke access, Moroa still opens and shows Unknown where data is missing. Moroa does not write to Apple Health.

Contact Moroa support

For a bug, privacy question, or product suggestion, email nine@bigbeefit.com. Include your iOS version and a short description of what happened; do not send sensitive health information. Feature wishes can also be sent from Settings in the app, using your own Mail app.

Email nine@bigbeefit.com

Still need help?

Email Moroa support and we will reply with the right context.